MSBD worked with the Family Assistance Center in the immediate aftermath of 9-11. MSBD supported tours of the Pentagon bombing site and outreach to family members. Reported to General Van Alstine and provided key messages during the daily family briefings.

MSBD assisted a government contractor with DOE contracts on managing nuclear energy issues. Company had been cited on NBC’s "Fleecing of America." MSBD was engaged to mitigate reputation damage and cover how the firm had made positive outreach to nuclear workers.

Mike Smith worked for Dow Chemical for over three years in Midland, Michigan. He had crisis communications oversight responsibility including work on the dioxin contamination issues. He is well-trained in understanding industrial hygiene and human epidemiological issues management.